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Terms & Conditions

General
We aim to excel in the quality of our produce and the service we provide. By shopping with us  you can expect high standards. All our goods and services comply with all the standards required by relevant legislation. When shopping with Woodlands Quality Butchers a Contract of Sale is made at the time we accept your order, and the contract shall be under English law, irrespective of where you are. By confirming your order on the website you accept these terms and conditions.
 

Currency
All prices are in GBP (British Pounds).

 

Prices
When you place your order, it will be for a nominal weight of produce, at a specified price. We will collect the payment via the payment method you select when placing the order. Because orders are individually prepared, it can be expected that there may be some small variation in weights above or below the weight you choose, and it is impractical for us to request additional payments or process small refunds. We will ensure that this variation never exceeds more or less than 10% of any item specified. Items delivered within 10% of the weight ordered shall be deemed complete.

 

Refunds
Refunds will be given at the discretion of the Company Management'

 

Delivery
We only deliver to the UK Mainland, please contact us to find out if we cover your area.
All orders will be prepared on the day of delivery to ensure freshness.

FREE DELIVERY will be given at the discretion of the Company Management.

 

Guarantee of Satisfaction
If for any reason you are dissatisfied with the quality of the produce received, you should contact us within 24 hours of receipt. All complaints will be dealt with personally and immediately by the proprietor Dave Woodward, who undertakes to resolve all complaints to your satisfaction within 7 days. Your statutory rights are not affected. We regret we are not able to accept returned goods or claims for goods ordered in error, due to their perishable nature.